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"in summary a complete waste of money product doesn't work efficiently and if you can't fill it it doesn't work at all"

"this doesn't deep clean this doesn't even let alot of steam out i had to get refund on mine only used it for 5 mins and the top wouldnt un screw"

"there are two downsides that mean i haven’t given it five stars: when it runs out of steam you can’t refill the water until it’s cooled which takes at least 5 minutes and the operating switch has to be held down the whole time when you’re using it"

"overall very disappointing"

"i had high hopes for this but have been disappointed"

"the trouble shooting guidelines say that the cap cannot be removed if the vessel has been pressurized through use but this could not have been the problem since the item had not been used"

": a massive shame as when it does work its great"

"the safety switch on the handle is in a most awkward place and as i suffer with hand problems it is difficult to operate and hold at the same time"

"it only loosens hard grease but my kitchen floor was abig flood afterwards and still needed to clean with oven cleaner afterwards so returned this"

"it was what i wanted had one before but someone borrowed it and it did not come back so had to by a new one great steamer and cleaner just used it again to do the kitchen tiles great to use"

"the button to press on is very very stiff "

"this is alright for light marks but unfortunately the pressure of steam coming out is just rubbish"

"so basically pretty useless"

"the only problem i had was that it only contained 1 cover for the upholstery attachment when it should of had two"

"reverted to using hot water and a detergent and good old fashioned elbow grease"

"only minor issue with ease of use on off button has to be depressed while in switched on position safety control would be better if separate button"

"this is a serious fault as this means it cannot be used so wasted my money"

"this is a serious fault as this means it cannot be used so wasted my money"

"it only loosens hard grease but my kitchen floor was abig flood afterwards and still needed to clean with oven cleaner afterwards so returned this"

"heated up very quickly and lasted longer than expected powerful cleaning action made removing mould from a shower cubicle and bathroom sink and tiles very easy and much quicker leaving much time gained for other tasks excellent purchase highly recommended!"

"terrible product buy a well known brand don’t waste time on this junk"

"waste of money"

"very heavy and doesn’t really do the job"

"then tried it round the sink taps it did get rid of some limescale build up but the brush bristles started to get bent with the force of my scrubbing"

"can't believe the plug is hard wired and have to carry with you"

"poor quality"

"so it might move some carp by force of jet but it's not moving grease or killing any germs"

"waste of time i guess i should of looked at the comment section prior to buying this brand"

"in summary a complete waste of money product doesn't work efficiently and if you can't fill it it doesn't work at all"

"the trouble shooting guidelines say that the cap cannot be removed if the vessel has been pressurized through use but this could not have been the problem since the item had not been used"

"yes it produces steam but it has scalded my hand and drips hot water when trying it"

"so it might move some carp by force of jet but it's not moving grease or killing any germs"

"terrible product buy a well known brand don’t waste time on this junk"

"absolute piece of junk"

"i found that the cable was not long enough apart from that ok "

"used for literally five mins just too test it out and make sure everything was working so a little bit later went back to it once it had cooled too fill it with water ready to use and the filler lid wouldn’t open lol this is a joke i tried for about a hour until my hand hurt!"

"what a pile of bunk"

"this has probably been put in as a safety measure and it does help safety as the appliance is now almost impossible to use"

"on contacting the seller for an extra part i just got told to return through amazon disappointed by this response as i did not want to return but was not given another option"

"but still wouldn’t open may others have tried to open it but with no luck"

"i've released all steam so there's no pressure and turned it off cap doesn't catch to open so can't refill or use it again"

"the button is too uncomfortable my thumb hurt after the first minute of use"

"if i still had the box i would send it back"

"this product is useless"

"my advice is do not buy this product"

"it's useless now"

"in summary a complete waste of money product doesn't work efficiently and if you can't fill it it doesn't work at all"

"i’m outside my return period which i am gutted as it seems iv just wasted £20"

"i have just received this product and it's a joke the force of steam is very poor and for the heat produced the steam is only hot for about an inch from the tip the rest of the steam is warm as for the on switch your thumb will ache after using and yes i followed the instructions to the letter"

"i’m outside my return period which i am gutted as it seems iv just wasted £20"

"does as advertised"

"supposed to push down and twist but it does nothing"

"used for literally five mins just too test it out and make sure everything was working so a little bit later went back to it once it had cooled too fill it with water ready to use and the filler lid wouldn’t open lol this is a joke i tried for about a hour until my hand hurt!"

"however when i tried to use a 2nd time the cap refused to come off"

"well this was a complete waste of money when the steam did finally start it lasted for no more than a minute not what i expected afraid straight for the bin i’m afraid"

"the screw top now refuses to come off rendering the product unusable"

"heated up very quickly and lasted longer than expected powerful cleaning action made removing mould from a shower cubicle and bathroom sink and tiles very easy and much quicker leaving much time gained for other tasks excellent purchase highly recommended!"

"shame as it has some useful nook and cranny attachments"

"the trouble shooting guidelines say that the cap cannot be removed if the vessel has been pressurized through use but this could not have been the problem since the item had not been used"

"it does have a problem for me though"

"good steam pressure bur can be difficult to push button"

"i pulled out some old silicone and used it to clean out the gap left behind"

"did not even touch my floor tiles from small marks which i clean with steam mop"

"i have found that this so called cleaner is a complete waste of time and money"

"doesn't work"

"it doesn't even remove dirt"

"it runs out of steam after about 60 seconds and it’s heavy"

"very disappointing"

"this product lets out cold steam"

"keeps leaking"

"if one kept refilling this cleaner and using it to clean say a bathroom it would take hours for a useless finish"

"it's ok for cleaning i've used it for cleaning my bathroom tiles it does still involve a bit of a scrub but it definitely "loosens" up dirt"

"amazon stop selling it!"

"total rubbish"

"first i was a bit disappointed because i used it all day in the bathroom but i finished with the half of the room and remained a little limescale however it was better than using limescale remover "

"it was able to blast through the majority of the stubborn stains etc"

"to start i bought this as i wanted a handheld steamer rather than the giant pull along system i had previously which was good and worked faultlessly however very cumbersome and needs storage which i am short on now"

"doesnt disapoint"

"breaks down the build up of hair conditioner non chemical weedkiller"

"probably i was unlucky enough to receive an item with a massive flaw"

"completely broken!"

"electricals and leaking water don’t mix well so returned for a refund"

"it burned my hand as the handle becomes very hot"

"this little steam cleaner is good for getting into crevices where greasy residue lurks"

"i cleaned the bath drain and overflow as well as some soap deposits round the taps and shower"

"doesnt hold enough water"

"i cleaned the bath drain and overflow as well as some soap deposits round the taps and shower"

"nope had to go back over steamed area with liquid cleaner and sponge to do a decent job will be returning this "

"was not that great to use on carpet lasted 2 mins"

"inadequate instructions supplied"

"cleans well with a little prep"

"don’t waste your money on this!"

"the brush falls to pieces without using excessive force"

"first it is difficult to press and then to keep it down well it hurts"

"also for cleaning rucksack and killing critter nests"

"no products used for cleaning include gloss kitchen cabinets windows mirrors couches cushions glass shower door sinks curtains rims inside washing machine & dryer also outsides of appliances so far the only jobs i have added cleaning products for was cleaning my tiles & especially for microwave oven"

"the lead is too short to clean hobs windows & certainly can’t be used in bathrooms as you can’t plug it in!"

"no products used for cleaning include gloss kitchen cabinets windows mirrors couches cushions glass shower door sinks curtains rims inside washing machine & dryer also outsides of appliances so far the only jobs i have added cleaning products for was cleaning my tiles & especially for microwave oven"

"i used this product to remove dry gloss paint of my sons school jumper its brilliant"

"awkward and heavy to use"

"awkward at first but nothing special"

"it started to warm up and then went off and wouldn't come back on"

"my fault j think with time and keep using it with practice it will get easier to work out the right attachments for what but i will never get used to how hard the button is holding it down if you ever struggle with patting your head and rubbing your belly at the same time this machine is the same feeling when using the machine with the long attachments steam keeps dieing off and u realise you are not holding the button in hard enough"

"doesn’t clean well stupid button to constantly press to generate steam hurts your finger and now after two months it’s broken and doesn’t produce steam at all"

"after following and complying with the instructions it did not produce any steam!"

"almost perfect plenty of steam lots of attachments the only down side is slightly awkward and stiff on button given that it's quite heavy it needs an easier button to control the steam"

"should be rechargeable so you don't have to drag cord around"

"forget limescale"

"arranged a return but the water pressure valve won’t open so it’s being sent back full of water!"

"this is a dangerous device"

"inspected every inch of my bed but couldn’t see anything"

"you can hardly hold it as it overheats and is heavy"

"awkward at first but nothing special"

"dangerous tripped all the electrics in my home the water leaked out of the cable and the handle got so hot i couldn’t touch it"

"had to return this full of water kept blowing the fuse which is odd "

"but it doesn’t remove moles from bathroom grout"

"first it is difficult to press and then to keep it down well it hurts"

"small tank means having to wait for it to cool enough to use again although one tank was enough to know that this is useless"

"a bigger tank would be good but no other issues"

"hard to work as the “button” needs pressing which places a lot of unnatural pressure on the thumb"

"could have just received a faulty one but returned for refund"

"i tried to register for warranty and as there is no product code on box so wouldn't let me register"

"i read reviews before i bought it and they said the cord wasn't long enough and it didn't hold much water which is true but it's no hardship to top it up or plug it in somewhere else"

"i’ve used this about 5 times and now the top will not remove to fill up"

"small tank and jug!"

"didn’t expect much as cheap compared to other steamers on the market however very impressed overall"

"this does its job but the biggest thing i have to mention is the button on this machine to turn it on to spray you have to slide the button and push down at same time it is difficult to do and after 5 minutes my thumb locked and went very numb"

"the brush falls to pieces without using excessive force"

"almost perfect plenty of steam lots of attachments the only down side is slightly awkward and stiff on button given that it's quite heavy it needs an easier button to control the steam"

"however you will need to refill this item with water more often then stated for usage not large capacity tank as advised great attachments wouldn’t be disappointed"

"amazing heats quickly light to use"

"the thing curled up & died!"

"but finally it turned out i just needed to scatch gently the surface with a kinder and i could remove all the heavy limescale :"

"produces a decent amount of steam which lasts long enough to loosen dirt grime but could be better"

"what a great shame i had hoped for sparkling taps!"

"turned on heated up popping sound never turned on again"

"i will return it"

"it burned my hand as the handle becomes very hot"

"doesn’t clean well stupid button to constantly press to generate steam hurts your finger and now after two months it’s broken and doesn’t produce steam at all"

"i would not recommend!"

"my fault j think with time and keep using it with practice it will get easier to work out the right attachments for what but i will never get used to how hard the button is holding it down if you ever struggle with patting your head and rubbing your belly at the same time this machine is the same feeling when using the machine with the long attachments steam keeps dieing off and u realise you are not holding the button in hard enough"

"really disappointed with this product and would have returned it"

"the security cap doesn't come off"